Taylor: Complex Marketing Manager
Taylor Cross makes magic happen. As the Complex Marketing Manager at Omni Atlanta, she creates marketing campaigns that showcases the hotel’s story.
Explore Taylor’s career journey
Beginning in a different industry
Taylor started as an intern in the fashion industry and spent time working in entertainment where she built a foundation for creative marketing and event production.
Before her first interview, Taylor spent time studying the hotel and the industry to better prepare herself for her future career.
Defining her career
Taylor loves to be creative and is thrilled that her job allows her to explore that creativity every single day. Whether it’s working with food and beverage staff to promote a new recipe or connecting with the events team for upcoming VIP visits, she is empowered to create the best customer experiences possible.
“The thing about hospitality is that it’s great when you can start from the bottom and kind of work your way up. Any small role that you can get can lead to an even bigger role.”
Meet Other People in the Industry
After pivoting from chemistry, Derek thrives as a lobby ambassador and hopes to become a general manager.
Sarah was able to complete college and care for her kids as a night auditor. Now she is a successful accounting manager.