Brittany: Health & Wellness Services


Meet Brittany

Brittany never thought she would end up working at a hotel spa. The Hotel Industry was a whole new world to her, but it was at this place where she found not only her calling but also her dream job.

A Place for Health and Wellness

Many hotels have spas on site so guests can relax and get pampered while away from home. Brittany Flores worked part-time as a front desk agent at a hotel spa while studying nutrition communications in college. She quickly discovered it was a place where she could have a career promoting health and wellness, not just for hotel guests, but for her coworkers and herself.



Explore Brittany’s Unique Career Pathway

Starting off as a front desk agent

Brittany got a part-time job at the hotel spa and loved it. This front desk position gave her the flexibility to continue attending college.

spa team

Rising through the ranks

The interactions with guests and the working environment became Brittany’s passion. She found her career path in the hotel’s health and wellness services.

Director of spa

Growing within the industry while doing what she loves has had a life-changing effect on her. She oversees the day-to-day operations of the spa and makes sure guests and coworkers feel pampered, appreciated and happy.

“We’re not a 24-hour operation like the hotel. We get to open and we get to close. That’s a great opportunity for people who want more traditional working hours. I love my working hours. I mean, I think that’s definitely a benefit. And ultimately, you get a balance of life, and that’s really what the spa is about anyway, right?”

– Brittany

Meet Other People in the Industry



Sarah was able to complete college and care for her kids as a night auditor. Now she is a successful accounting manager.


Reneé Seibert took a housekeeping job at a hotel when she was a teenager looking to afford her own car.


Markisha, general manager of the Townplace Suites, found her way into the hotel industry as a night auditor.

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