Sales & Marketing
In the hospitality world, some roles are a bit more behind the scenes than others, nonetheless they are key to the entire industry and essential to each hotel. If you strive for building relationships and connecting with people, here’s a pathway for you.
Begin your journey in Sales & Marketing
Sales Coordinator
Are you a people person? Do you tend to plan and set things up for success? If so, the sales coordinator role could be for you! Sales coordinators communicate with clients, coordinate event details with all departments, assist with menu planning and group room blocks, and more.
What’s your typical day like?
Sales coordinators are always there to support the Sales & Marketing teams helping the departments reach their goals.
Communicate with your Team and Clients
Sales coordinators serve as the point of contact for clients to answer any questions about the hotel or their booking and they also coordinate internally with their Sales & Marketing team.
Provide Materials and Coordinate Meetings
Sales coordinators are the ultimate planners, ensuring that meeting with clients or bookers go smoothly through tours, meetings and more as well as handle materials like brochures.
Establish and Achieve Sale Goals
Sales coordinators achieve sale goals through client contracts, bookings for rooms or event spaces, vendors, great guest service, and with the support of other departments.
Possible pathway starting as a sales coordinator.
The most inspiring aspect about our career pathways is the uniqueness of every person’s journey. In hospitality, you have the opportunity to explore a variety of departments, try new positions, and find the one that better fits you and your goals.
Carries out office duties including sending emails, copying, typing and preparing sales-related documents.
Resolves guests calls and requests by communicating with the appropriate departments, and uses sales techniques to maximize revenues.
Forecasts, solicits and manages sales opportunities and leads all day-to-day sales activities.
Is in charge of business proposals, sales deals and customer service activities.
Core skills to make you stand out
If you communicate well, are approachable and exude confidence you will reach your destination.
Organization
Coordination
Attention to Detail
Interpersonal Skills
Marketing Coordinator
Are you passionate about marketing? Do you have a knack for social media? Do you think planning events and printing brochures is fun? If you answered yes then the marketing coordinator role could be a great fit for you!
What’s your typical day like?
You’ll be assisting in planning, executing and reporting on an array of marketing activities including social media, promotions and special events.
Establish and Maintain the Hotel’s Presence
Marketing coordinators broadcast their workplace identity and message through print and digital materials, social media profiles or ads to increase sales.
Coordinate Marketing Events and Goals
Implement marketing goals, events or campaigns for the hotel to bring fresh content for social media and improve public relations to increase sales.
Collaborate with your team and others
Participate with different teams and departments within the hotel to promote the same culture and services throughout the organization.
Possible pathway starting as a marketing coordinator.
The most inspiring aspect about our career pathways is the uniqueness of every person’s journey. In hospitality, you have the opportunity to explore a variety of departments, try new positions, and find the one that better fits you and your goals.
Assists in planning, executing and reporting on an array of activities including social media, promotions and special events.
Coaches and mentors team members and supports the department’s daily operations.
Creates property-level marketing communications for customers to enhance the hotel image and drive consumer awareness.
A leader who manages the property sales efforts to achieve booking goals and revenue.
Core skills to make you stand out
If you communicate well, are approachable and exude confidence you will reach your destination.
Communication
Creativity
Organization
Interpersonal Skills
SALES & MARKETING OPEN POSITIONS:
Sales Coordinator
Reservations Sales Agent
Brand Head
Director of Sales
Sales Agent
Assistant Director of Sales
Sales Manager
Marketing Coordinator
Marketing Team Lead
Vacation Sales Consultant
Marketing Manager
Front Line Representative
Director of Marketing
Sales Coordinator
Reservations Sales Agent
Brand Head
Director of Sales
Sales Agent
Assistant Director of Sales
Sales Manager
Marketing Coordinator
Marketing Team Lead
Vacation Sales Consultant
Marketing Manager
Front Line Representative
Director of Marketing
Explore Some More Pathways
Accounting
You work with numbers and report to the hotel to ensure financial accuracy.
Food & Beverage
You can work with food in a variety of ways.
Lobby & Guest Service
You can be the first friendly and welcoming interaction guests have with the hotel.
